We have resolved the issue and don't expect any further issues with Insights.
Posted Oct 03, 2023 - 20:00 UTC
Monitoring
We believe the issue has been resolved and are continuing to monitor the situation.
If you are still experiencing issues loading insights, please reach out to us and we'll get right on it.
Posted Oct 03, 2023 - 18:18 UTC
Investigating
We are seeing intermittent (every 30m-3hr) bursts of errors when loading Insights dashboards.
We're investigating the issue and expect to have a resolution soon.
If you are affected then refreshing the dashboards a few minutes after seeing errors should be successful. Failing this, please contact your CSM and we'll be happy to help find a different workaround.